Frequently Asked Questions

Below you'll find answers to commonly asked questions. Still need help? Contact Us

We cover all of Michigan but mainly provide transportation for the flowing counties.

  • St. Joseph County
  • Kalamazoo County
  • Cass County
  • Branch County
  • Hillsdale County
  • Van Buren County

Our office hours are Mon. — Fri. 8:00am to 6:00pm. We are on call 24 hours a day, seven days a week for additions, cancellations and any changes to the schedule. Our driver's hours of operation are dependant upon the clients' schedules.

Yes. Our fleet is equipped with rear entry ramps to accommodate wheelchairs and other mobility devices.

Single Mom Gets NEMT Service from AWT Not actual photo

I am a single mom with a newborn. My car has been in the shop because I was just was in a car accident and I needed to take my son into the doctor’s office. He was up all night with a fever. I called Area Wide Transport in the morning and was able to get ride to the pediatrician office by 1:00pm that afternoon. The office was very helpful and understanding with my situation and the driver was very nice and considerate.

H. Kramer